Tried & Tested
Don’t take our word for it…
“We engaged with Df2020 as part of a structured review of operational risk, compliance and productivity within the hospice. Our aim was to ensure that the NHS National Standards of Healthcare Cleanliness 2025 could be applied consistently and evidenced clearly in day-to-day practice.
Df2020 supported us in implementing their Smart Cleaning Governance solution, integrating operational guidance, structured audits, real-time risk identification and resolution tracking. The platform provides transparent, evidence-grade records and automatically generates meaningful KPIs and Key Risk Indicators, strengthening governance and management oversight.
Beyond the technology, Df2020 strengthened our thinking around scheduling, rostering and efficient cleaning delivery. By constructively challenging existing assumptions and re-modelling elements of our service provision, they helped us align compliance, productivity and workforce deployment more effectively.
The result is a move from manual, reactive assurance processes to a more data-driven and preventative model. We anticipate measurable efficiency gains and a clear return on investment within six months, alongside improved compliance visibility and operational control.
We would recommend Df2020’s Smart Cleaning Governance solution to organisations seeking to modernise assurance, improve transparency and drive productivity under the NHS Cleanliness Standards.”
David French
Director of Finance, IT & Facilities
St Joseph’s Hospice
“Df2020’s groundbreaking approach will revolutionise how we address cultural systemic challenges in the NHS and beyond.
By combining a Behavioural Risk Scorecard with an innovative classification system, it transforms intangible risks into measurable insights. This enables early risk detection, improved productivity, and actionable recommendations, all within a scalable framework for cultural transformation and evolving regulatory compliance.
Unaddressed behavioural risks within healthcare harms staff and has a direct impact on patient care. As well as, eroding trust, inflating costs and stifling any growth and innovation. Df2020 tackles these challenges head-on, offering a solution that enhances compliance, bolsters reputations, and delivers actionable insights to reshape workplace culture. It strengthens organisational resilience and drives sustainable performance”
Liza Collins, MA, FRSA
Future of Healthcare Transformation Lead
NHS Leadership Academy Executive Leadership Coach and Mentor