Sasha Karakusevic, NHS Horizons leading transformational change in health and care
“We are working on many challenges where the complexity of our processes means that we cannot be certain that patients get high quality and reliable responses from us. We are making lots of traditional changes including improving training, seeking to simplify procedures etc but we have concerns that, on their own, this won’t be enough.
We have started to explore what AI could do to help. Our work with Df2020 has helped us to understand what is possible and is helping to build our confidence and expertise to test the technology in our environment.”
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