Chatbot Author Advanced Features


✓ Available worldwide through the Microsoft Store


✓ Single sign-on using Microsoft Account


✓ Windows 10 and Azure software-as-a-service


✓ Codeless platform – build software using a no-code approach


✓ 8 GB Azure storage


Create


✓ Build Knowledge Maps using symbolic logic for choices, pathways and outcomes


✓ Build Data Input tables for contextual forms, checklists and surveys


✓ Symbol properties support for dialogue scripts, data input, pictures and video


✓ Support branching logic


✓ Ensures logical completeness


✓ Link pathways to other Knowledge Maps including from other authors


✓ Test chatbot dialogue and trace journey pathways


✓ Import and export Knowledge Maps


Share


✓ Generate chatbot software from each Knowledge Map

✓ Frictionless interoperability with your Botframework Azure instance


✓ Omnichannel publishing for 14 channels including Microsoft Teams


✓ Automate chatbot updates ensuring latest version is used across all channels


✓ Capture and store dialogue-data and data input in your own SQL


✓ The user decision journey masks the complexity of the knowledge fabric

Measure


✓ New type of Big Data


✓ Identify channel used for interaction


✓ Automated capture of each Dialogue-Step


✓ Dialogue-Step contains the full narrative of the interaction


✓ Each Dialogue-Step is data and time stamped


✓ Data input is captured in context to the dialogue pathway


✓ Full transparent and traceable audit trail


✓ Dialogue efficiency Leader Board


✓ Visualization of user decision journeys by volume and time


Explore Chatbot Author resources