Chatbots – Market Updates 57; week-ending 28th May 2017

ARE TIER 1 CONSULTANCY FIRMS UNDER THREAT? Some of the major consultancy firms are slowly shifting their attention to Chatbots. Taking a cursory look, shows some of their activities include: 1. McKinsey & Company: Strategy; Customer Service Call Centers; Banking; Learn more

Chatbots – Market Updates 53; week-ending 28th April 2017. The Amazon Special Report

AMAZON TAKES THE STRATEGIC LEAD TOWARDS MINORITY REPORT CONVERSATIONAL COMMERCE The Minority Report film made in 2002 was partially influenced by a group of futurists that predicted that by 2054 conversational commerce would be pervasive. The recent Amazon ‘AWS Summit’ Learn more

Chatbots – Market Updates 52; week-ending 21st April 2017. The Facebook Special Report

THE NEW FACEBOOK CHATBOT CAPABILITIES IS A GAME CHANGER AS IT TAKES ON MICROSOFT HEAD-TO-HEAD, WHILST LEAVING MANY TECH TITANS FLOUNDERING IN ITS WAKE Messenger 2.0 Launch Of the Tech Titans, Facebook and Microsoft are the clear Chatbot Platform market Learn more

Chatbots – Market Updates 50; week-ending 7th April 2017

CHATBOT MARKET INVESTMENTS GROW BY 229% According to ROKO Labs research shared with BI Intelligence, investments in the Chatbot industry grew 229% between 2015 and 2016. In comparison, investments in the much more mature app industry during the same period Learn more

Chatbots – Market Updates 47; week-ending 17th March, 2017

MICROSOFT TEAMS GOES GLOBAL WITH CHATBOTS Microsoft Teams, the new Office 365 app, is now available for Windows and Apple Mac desktops / laptops, plus Apple iOS, and Google Android smartphones. Microsoft Teams is now available in 181 countries and Learn more

User Generated Interactive Content: Insights from the Microsoft Tay Machine-to-Human Conversations

As explained in the earlier publication “White-Box versus Black-Box Artificial Intelligence”, Black-Box AI can use Machine Learning to enable evolutionary change without being explicitly programmed. One of the weaknesses with uncontrolled machine learning within a free flowing environment is that Learn more
User Generated Interactive Content: Volatility is the new norm so let’s change how we think about productivity

User Generated Interactive Content: Volatility is the new norm so let’s change how we think about productivity

The word volatility means the state is liable to change rapidly and unpredictably. From a global perspective the continued acceleration of change is collapsing the time to market for new products and services. The boundaries between different industries are blurring Learn more

User Generated Interactive Content: White-Box versus Black-Box Artificial Intelligence

Artificial Intelligence (AI) as defined by the Oxford Dictionary is the “the theory and development of computer systems able to perform tasks normally requiring human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.”. One specific area Learn more

User Generated Interactive Content – Another dimension of Health Economics to consider

It seems to me that Health Economics needs to understand far better the ‘cost, benefit, quality adjusted life years and risk adjustments’ of procedure interventions to determine the impact of Choices, Pathways and Outcomes, in the way we all make Learn more

User Generated Interactive Content – Harnessing the digitalisation of conversation

There is a noticeable market shift towards conversations between machines and humans, which is being driven by Apple’s Siri, Google’s Now, Microsoft’s Cortana and Amazon’s Echo across multiple touchpoints. Machine-to-Human conversations are increasingly happening ‘everywhere’ as technology chips become pervasive Learn more