Chatbots – Market Update 113; week-ending 23 June 2018

It is time for the Digital Transformation of Corporate Governance? Within traditional Financial Services there is a common belief that regulation has fundamentally constrained the industry, but at the same time innovation through FinTech has blossomed. The Regulators do not Learn more

Chatbots – Market Update 112; week-ending 15 June 2018

Chatbot Natural Language Processing Unabated Hype A lot of chatbot projects in regulated sectors, especially financial services, have reached the realisation that Natural Language Processing (NLP) has severe limitations compared to the unabated hype. NLP is powered by machine learning. Learn more

Chatbots – Market Update 111; week-ending 8 June 2018 Edit

Frugal Engineering to digitalise Standard Operating Procedures   Frugal Engineering is the science of breaking up complex engineering processes to reduce the complexity and cost of producing products, without compromising quality. One example of Frugal Engineering is the use of Learn more

Chatbots – Market Update 110; week-ending 1 June 2018

Microsoft is ready to change the world, but are you ready?  On the 1st June 2018, Microsoft’s Market Cap was slightly ahead of Alphabet (Google) having surpassed them a few days earlier.  The following leader board represents tech firms that Learn more

Chatbots – Market Update 108; week-ending 26 May 2018

Microsoft buys Chatbot Start-up as the acquisition market starts to evolve As the battle of chatbots intensifies the tech titans are buying chatbot firms that can give a competitive differentiation. It is now Microsoft’s turn as they acquire Semantic Machines, Learn more

Chatbots – Market Update 107; week-ending 19 May 2018

GDPR is becoming a bigger problem for USA firms There is a very interesting issue related to GDPR that has emerged from the USA. Very simply, USA firms that adhere to GDPR, but do not apply at least the same Learn more

Chatbots – Market Update 106; week-ending 11 May 2018

Is Machine versus Human a suitable sense-making framework for AI? AI (Artificial Intelligence) including derivatives such as RPA (Robotic Process Automation) have become increasingly popular, at least within conversations by the growing and growing ‘in crowd’. AI is a generic Learn more

John Rawlings, Co-founder of DF2020 Contributes to Health & Safety at Work (May Edition) – “Time To Chat”

John Rawlings Co-founder of DF2020 Contributes to Health & Safety at Work (May Edition) – “Time To Chat” “Even seasoned professionals sometimes scratch their heads at applying unfamiliar regulations. Could chatbots be the answer? Elaine Knutt reports. If you’ve browsed Learn more

Df2020 contribute to Spryker White Paper

Spryker have recently published a white paper entitled, “Is Conversational Commerce your Best Acquisition and Retention Channel?”. Freddie McMahon, Thought Leader at Df2020 discusses the latest trends in the chatbot market, a look to the future and how this might Learn more

Chatbots – Market Update 102; week-ending 13 April 2018

Chatbots are growing and growing as a new form of intangibles Chatbots are gaining more and more momentum throughout the public and private sectors, worldwide. Now is the time to consider chatbots from a wider perspective. Chatbots are emerging as Learn more